| 1 |
Inquiry received
Your form is reviewed within 1 business day and the next step for dermatology or aesthetics review is confirmed.
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| 2 |
Telemedicine consultation
A video consultation or preliminary photo review is scheduled. Please have clear photos and current skincare details ready.
Preliminary only; in-person assessment is required.
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| 3 |
Treatment pathway & estimate issued
You may receive a proposed pathway, cost estimate in IDR/AUD and appointment timing.
Indicative until in-person skin assessment.
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| 4 |
Booking terms
Any deposit, payment or cancellation terms are stated clearly before booking.
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| 5 |
Arrival & clinic meet and greet
Your PIC or clinic team assists with registration and directs you to the treatment area.
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| 6 |
In-person assessment & consent
Your treating provider reviews your skin, confirms suitability, explains risks and obtains consent.
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| 7 |
Treatment & payment
Treatment is performed by the treating provider. Payment follows the estimate or appointment confirmation.
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| 8 |
Aftercare & follow-up
You receive aftercare instructions and follow-up contact details for any concerns.
WhatsApp aftercare support where included.
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