An Australian Facilitator for Healthcare Enquiries in Bali
TJC Group Medical and Dental Pty Ltd provides general healthcare information, non-clinical administrative support and introductions to participating independent healthcare providers in Bali.
TJC was founded by Stefanie Jones following her own experience researching dental treatment in Bali. What began as a patient-support community developed into a formally structured Australian business as more people sought clear information about providers, qualifications, treatment processes, travel and recovery.
Who We Are:
TJC Group Medical and Dental is an Australian healthcare education and referral business helping Australians and New Zealanders explore dental, medical, cosmetic and wellness treatment options in Bali and Indonesia.
The business was created from personal experience, extensive research and a genuine need for clearer, safer and more practical guidance for people considering healthcare treatment overseas.
TJC Group is not a generic medical tourism website, travel agency or casual recommendation page. It has grown from a large patient-support community into a formally structured Australian business focused on patient education, ethical provider relationships and informed decision-making.
What We Do:
- Provide general educational information about healthcare services in Bali.
- Provide information about participating independent providers.
- Facilitate introductions at the individual’s request.
- Assist with non-clinical administrative communication and preparation of questions for providers.
All diagnosis, clinical assessment, treatment recommendations, informed consent, pricing, treatment and clinical aftercare remain the responsibility of the healthcare provider.
What Makes Our Stories Different?
The most powerful patient stories are not always the ones with perfect outcomes.
They are the stories that honestly discuss:
- The research process
- The fears and concerns
- The decision-making journey
- The recovery experience
- Lessons learned
- Advice for future patients
By sharing both positive experiences and challenges, the community helps create a more transparent and informed environment for everyone considering treatment.
Because informed patients make better decisions.
And sometimes the most valuable advice comes from someone who has already walked the same path.
Long-Term Mission
TJC Group’s mission is simple:
To help patients make informed healthcare decisions by providing access to reliable information, independent research, patient advocacy, and trusted healthcare networks throughout Southeast Asia.
The organisation seeks to empower patients by ensuring they have access to:
- Accurate information
- Real patient experiences
- Provider due diligence
- Transparent healthcare pathways
- Educational resources
- Practical support throughout the patient journey
Future Vision
Building a Trusted Healthcare Access Platform Across Southeast Asia
TJC Group Pty Ltd was founded with a clear purpose: to improve access to healthcare through education, patient advocacy, transparency, and informed decision-making.
Whilst the organisation’s initial focus has been on Bali and Indonesia, the long-term vision extends far beyond a single destination.
As healthcare systems evolve and patient needs continue to change, TJC Group aims to become Australia’s most trusted independent healthcare advocacy and education platform for patients considering treatment throughout Southeast Asia.
Looking Forward
Healthcare is becoming increasingly global.
Patients are no longer limited by geography when considering their treatment options.
As international healthcare continues to evolve, TJC Group aims to play a meaningful role in connecting patients with reliable information, trusted providers, and healthcare systems that place patient outcomes at the centre of care.
The vision is ambitious but straightforward:
To become Australia’s leading independent patient advocacy and healthcare education platform for Southeast Asia, helping patients access safe, informed, and transparent healthcare choices across Indonesia, Vietnam, Thailand, and beyond.
Led by Stefanie Jones
TJC Group is led by Stefanie Jones, who brings a strong background in business, research, governance and patient advocacy.
Stefanie holds a Bachelor of Business Studies with Honours and an MBA from University College London. Her professional background supports TJC Group’s focus on structure, communication, compliance, research and ethical business relationships.
Her personal healthcare experience, combined with ongoing work with patients and providers, gives TJC Group a practical understanding of the concerns many Australians have when considering treatment overseas.
These concerns often include safety, qualifications, communication, pricing, recovery, aftercare, travel planning and knowing who to trust.
Bachelor of Business Studies (Hons)
MBA, University College London
Patient Advocacy Experience
“Final diagnosis, treatment planning, pricing, consent and clinical decisions always remain between the patient and the treating clinic, hospital, dentist, surgeon or healthcare professional.”
Built From Patient Advocacy
TJC Group grew from a large Australian patient-support community dedicated to dental, medical and cosmetic treatment in Bali and Indonesia — and that community remains central to its values.
- Built from real patient questions and real treatment journeys
- A genuine need for balanced, practical information
- A patient-first approach, not a push toward treatment
- Helping guests understand their options clearly before deciding
Regular Visits to Bali and Indonesia
TJC Group is not managed from a distance only. Regular visits to Bali allow Stefanie to maintain direct communication with hospitals, clinics and healthcare providers, as well as stay informed about facilities, patient processes, treatment pathways and provider standards.
Direct Communication
Ongoing dialogue with providers on the ground.
Facility Visits
First-hand knowledge of the facilities we work with.
Current Information
Guidance based on active relationships, not outdated listings.
Direct Provider Relationships
Built through communication, research, site visits, patient feedback and ongoing professional engagement — helping guests avoid relying only on social media recommendations, advertisements or isolated reviews when considering treatment overseas.
Communication & Research
Ongoing dialogue and research with each provider.
Site Visits
First-hand visits to assess standards and facilities.
Patient Feedback
Real feedback from patients who have been treated.
Professional Engagement
Continued, professional relationships over time.
Safe, Ethical and Informed Decision-Making
- Understand their treatment options
- Ask better questions
- Consider provider qualifications and specialist experience
- Understand the difference between hospitals, clinics and specialist providers
- Think carefully about risks, recovery and aftercare
- Avoid rushed or poorly researched decisions
- Make choices based on clear information rather than pressure, fear or price alone
What We Don't Do
TJC Group does not provide medical, dental or surgical advice. It does not diagnose, prescribe, guarantee outcomes or replace consultation with a qualified healthcare professional. Its role is to educate, guide and support.