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PROVIDER CREDENTIALS & SAFEGUARDS

What Individuals Should Check

  • Provider legal identity, facility location and relevant licensing information.
  • Practitioner full name, current registration and stated qualifications or specialty.
  • Who will perform each stage of treatment and where it will occur.
  • Facility and anaesthetic support appropriate to the proposed procedure.
  • Consent, pricing, aftercare, complaint and emergency escalation arrangements.
  • Current accreditation information where a specific facility actually holds it.

Facility licensing, accreditation, practitioner registration, professional qualifications and association membership are different matters and should not be presented as interchangeable.

TJC may review selected provider-supplied and publicly available information as part of its non-clinical provider-information process. The scope varies between providers. This is not a clinical audit, accreditation, regulatory approval, certification or guarantee of practitioner competence, treatment suitability, safety, quality or outcomes.

Where a credential is published, identify the exact provider or practitioner, branch, issuing organisation, status/date, source and date last reviewed.

What Qualifications Matter?

The organisation strongly encourages patients to understand who will be performing their treatment and whether that individual possesses recognised specialist qualifications relevant to the procedure being undertaken.

The specific qualifications required will depend on the treatment being considered.

Examples include:

Plastic Surgery

✅ Sp.BP-RE
(Specialist Plastic, Reconstructive and Aesthetic Surgeon)

Where applicable:

✅ Sp.BP-RE (K)
(Consultant-level subspecialist)

Oral & Maxillofacial Surgery

✅ Sp.BM

Prosthodontics

✅ Sp.Pros

Periodontics

✅ Sp.Perio

Orthodontics

✅ Sp.Ort

Endodontics

✅ Sp.KG

Dermatology

✅ Sp.DVE

Anaesthesia

✅ Sp.An

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What Regulatory Safeguards Are Important?

TJC Group places significant importance on regulatory compliance and patient protection.

Areas considered include:

Licensing & Registration

  • Facility licensing
  • Practitioner registration
  • Scope of practice compliance

Clinical Governance

  • Incident reporting systems
  • Infection control policies
  • Consent procedures
  • Medical record management

Patient Rights

  • Privacy protections
  • Informed consent processes
  • Complaint handling procedures
  • Clear communication pathways

Data Protection

Particular attention is given to:

  • Secure patient information handling
  • Privacy compliance
  • Confidentiality standards

Site Visits & Ongoing Assessment

One of TJC Group’s key differentiators is its commitment to maintaining a genuine operational presence within Bali.

Rather than relying solely on marketing materials or online information, the organisation conducts regular site visits and ongoing engagement with healthcare providers.

These visits may include:

  • Facility inspections
  • Meetings with management teams
  • Discussions with clinicians
  • Review of patient pathways
  • Assessment of operational standards
  • Evaluation of patient experience

What Accreditations Are Considered?

Depending on the provider, TJC Group may consider:

Plastic and Cosmetic Surgery

International Accreditation

  • Joint Commission International (JCI)

National Accreditation

  • Indonesian Ministry of Health licensing
  • National Hospital Accreditation (KARS)
  • Relevant specialist association membership

Professional Memberships

Examples may include:

  • Indonesian Medical Association (IDI)
  • Indonesian Dental Association (PDGI)
  • Relevant specialist colleges and societies

Our Guiding Principle

No Provider Receives Automatic Endorsement

The presence of a provider within TJC Group’s educational resources should not be interpreted as a guarantee of outcomes.

Healthcare decisions remain highly individual and patients are encouraged to undertake their own research, seek independent advice where appropriate, and satisfy themselves that a particular provider is suitable for their specific circumstances.

TJC Group’s role is to support informed decision-making through education, transparency, and due diligence.

Our Guiding Principle:

Trust should be earned through transparency, qualifications, clinical standards, and patient outcomes — not through marketing alone.

Clinical Competence

The organisation seeks evidence that practitioners possess the appropriate qualifications, specialist training, experience, and scope of practice for the procedures they perform.

Particular attention is paid to:

  • Specialist registration and qualifications
  • Procedure-specific experience
  • Continuing professional development
  • Clinical governance frameworks
  • Evidence-based treatment approaches

Patient Safety

Patient safety remains the highest priority.

Assessment may include:

  • Emergency response capabilities
  • Infection prevention and control measures
  • Sterilisation protocols
  • Surgical safety procedures
  • Anaesthetic support arrangements
  • Post-operative monitoring systems
  • Management of complications

Facility Standards

The physical environment and operational standards of the facility are also considered.

Areas of review may include:

  • Cleanliness and hygiene standards
  • Equipment quality and maintenance
  • Patient privacy and confidentiality
  • Accessibility and patient comfort
  • Recovery and observation facilities
  • Hospital admission pathways where appropriate

Transparency & Communication

Providers should demonstrate a willingness to communicate openly with patients regarding:

  • Risks and complications
  • Alternative treatment options
  • Expected outcomes
  • Recovery requirements
  • Pricing and inclusions
  • Follow-up arrangements

TJC Group places significant value on transparency and informed consent.